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Support

Last updated: 2026-05-13

Need help with PURO? You can reach our support team by email or browse the frequently asked questions below.

Contact us

The fastest way to reach us is by email. Please include the email address tied to your wallet (if applicable) and a short description of what you need help with.

  • Email: support@puro.io
  • Response time: We aim to respond within 2 business days.

Frequently asked questions

What is PURO?

PURO is a self-custody crypto wallet that enables gasless token swaps across Solana and EVM-compatible blockchains including Ethereum, Base, Polygon, Arbitrum, and Optimism. PURO covers all network gas fees so users pay zero transaction costs.

How do gasless swaps work?

PURO uses a sponsored transaction model where network gas fees are covered on your behalf. You select your tokens, confirm the swap, and receive your tokens — without ever paying gas. The swap routing is optimized automatically to find the best available rate across supported chains.

Which blockchains does PURO support?

PURO currently supports 6+ blockchains: Solana, Ethereum, Base, Polygon, Arbitrum, and Optimism. You can swap over 10,000 tokens across these chains from a single wallet interface.

Is PURO safe to use?

PURO is a non-custodial (self-custody) wallet, meaning your private keys never leave your device and PURO never holds your funds. You maintain full control of your crypto at all times. The wallet uses embedded key management so only you can authorize transactions.

How much does PURO cost?

PURO is free to download and use. There are no subscription fees, no gas fees, and no hidden charges. PURO covers all blockchain network fees for your swaps.

Company

  • Operator: YOA LTD
  • Address: Suite 11 Penhurst House, 352-356 Battersea Park Road, London SW11 3BY

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